You are welcomed into the studio. I will talk to you about what you would like out of your session, the colours you would like to incorporate and any props or poses you have seen that you would like to incorporate. Baby will be undressed and soothed off to sleep, I like to do this part as babies can smell their mothers milk (even if you are not breast feeding) and they will usually settle better with someone else. This also enables me to watch your babies sleep cycles and make the most from his/her deep sleeps. After the posing, we will do parent/sibling shots if wanted. I ask for any siblings desired to be included are brought to the session in the last hour to ensure we have had enough quiet time to get the poses for your gallery, but if you cannot have someone do this for you, you can bring them with you but just be mindful that if you have a two year old having a tantrum (I am not phased but this can impact the session). I usually get parents involved at various points, to help pose baby as I am a safety/baby first photographer and will ensure your baby is supported at all times when needed.

Of course! During your booking stage you will be asked for the colours you would like to be used as inspiration for your session. This is not a free for all as in pick every colour of the rainbow as your poor baby would be most upset with us changing colours all the time. But I use this information as inspiration to design your newborn session. I NEVER duplicate an exact portrait from another client as I want each client to go away with a standout portrait that is private and personal to them. I pride myself on being boutique not high street so you can rest assured of this little exclusivity. I will of course use same colours, props and even materials but I will always work a different take on an image you may have set your heart on to make sure its yours! I have way too many props (I swear it's an addiction!!) from cute beds to buckets, containers and chairs (one is even over 100 years old, and yes a few clients have tried to buy it off me hehe) and depending on the colours and styling of your session I will choose a few that will work in your set, however if you have seen or see a prop at your session that you would love, you can let me know and I will work it into your session!

POSED NEWBORN: These are my trademark sessions where the above is included and I fully pose baby (ideally under 3 weeks old, but can be achieved with babies up to around 8 weeks) in up to 10 poses, posed baby in 1-3 props, natural wrapped and unwrapped images without posing. Macro detail images, parent and sibling images all included. A full gallery will be shown at your viewing session for you to choose your desired package. Orders are due for payment at your viewing appt. Payment plans are available. Min Spend is £399. Please see the newborn page for full info on what happens in a newborn photoshoot with Olivia.

I have had great successes with older babies, some have been as old as 18 weeks old. There is a difference in how much a baby will allow me to do. The younger, the more curled up poses and likeliness of asleep portraits. Older means more awake portraits and less curled up poses. All beautiful none the less. Book in as soon as you can ideally.

PRE BOOK: The best time is after your have had your 20 week scan as this is when you will be given a firm due date, I ask that you choose your babys due month when booking ahead - this enables me to manage how many newborns I can take on each month as I only like to take on a maximum of 12 a month to make sure I can room in my diary for any early or late arrivals. Please book a date in the diary that is 2 weeks post baby's due date. You can log into your booking and move it to the following week if baby decides to have an extended staycation. If baby arrives early simply get in touch with me as soon as is possible to let me know baby has been born and what your situation is, If baby is in NICU etc you may both need an extended stay. My sweet spot is day 10/11 so I aim for this day wherever possible. LAST MINUTE: If you leave booking until your baby arrives, it's quite likely that I won't be able to fit you in until your baby is a couple of months old and I hate turning newborns away but availability preference is always given to existing bookings I do however once I've planned my month out with existing bookings release a small number of last-minute newborn sessions which you can book if you have not already booked ahead. Please visit the book in tab on a website and on a mobile device there is a button down the bottom, this is linked to my diary and up to date availability.

After your session, we book a date in for your view and order session. At this session, you will choose your desired digitals, any package and or extra products. So is always a good idea to have a budget in mind that is comfortable for your newborn investment and also ask yourselves, what do you actually want to do with your newborn portraits. This way I can help you get the most of of your ordering session and can guide you to the package that best suits your desires. ​ You are welcomed into the studio office to enjoy watching up to 30 images of your beautiful baby. I will help you decide your package based upon your budget and what you would like as an outcome i.e. what sort of people are you, are you simplistic lovers and want a piece of wall art and the rest of your chosen images as little keepsakes on a USB / USB Print box or are you the Album for every member of the family type. There is no right or wrong and I pride myself on helping my clients get the most out of their gallery for your budget be it a small one to a no expense spared. At your view and order session, you make your choices and any order placed is paid. Only Card Payments are accepted. Payment plans are available subject to spend on the day. No products are released until full payment is made.

SESSIONS FEES The session fee covers the photographers time and talent only during your photoshoot, retouching and a single viewing session, does not include any images and is due at time of booking, this forms part of your booking in fee. Session fees taken for any portrait photography session are non-refundable except in the event Olivia Christina (photographer) cancels the booking. The Client may cancel a session at any time but in doing so shall forfeit any monies paid. If you or your children are sick, please give 24-48 hours’ notice to reschedule your session. If at least 24 hours’ notice is not given or client is a no show, there will be a rebooking fee charged. If your session is a cakesmash a fee of £40 will be applied to the card you booked in with this is due to a cake being custom made for your session which cannot then be repurposed. Wherever possible please reschedule. ILLNESS POLICY During these unprecedented times, we have to be accommodating and honestly forthright with our health. You are required to complete a declaration 24 hours prior to your session (any session from a photoshoot, viewing, product collection). If you or any member of your party are experiencing any illness, we will reschedule your session once you are better. By booking you agreed explicitly to these terms and conditions. If you choose to arrive at the studio ill and any member of your party is ill, you will be asked to leave and reschedule. If Olivia is made ill, this impacts up to 5-10 other clients which is not fair. Of course getting ill can be unavoidable at times but wherever it can be avoided Olivia takes stringent steps to mitigate having to turn a baby away as you simply do not get days back when they are so small. Clients Masks are required to be worn when instructed and can be provided by the studio. Social distancing is to be respected by all parties. Use of antibacterial hand sanitiser and cleaning hands is a requirement prior to entering the studio. If Olivia experiences any symptoms she will of course contact you to put your session on hold. If this change renders your photoshoot to no longer be required you will be entitled to a full refund or an exchange of a voucher plus £50 credit to use towards a future photoshoot. PRICE OF PRODUCTS Session fees do not include any images or products unless stated otherwise. Upon booking a session with Olivia Christina Photography please make sure you have fully viewed the price list. It is presumed every Client has read the price list which is clearly shared on the website. As a guide clients generally spend between £399-£1200 following any session. FULFILMENT OF OBLIGATIONS There is no guarantee that any particular number of proofs will be produced. Proofs will be available for your in-studio viewing within 4 weeks. All orders are due at this time and a minimumn fee of £399 is due on the day of your viewing. If for any reason you cannot make a decision at your viewing session you will need to pay the min fee and there is a rebooking fee of £50 due for when you are ready to come in for a second viewing this is due to additional time needed to complete your order. As creative artist, Olivia Christina will aim to select 20 - 30 images for your slideshow presentation. Olivia Christina is not obligated to provide the client with any images that are not already presented to them. Client is responsible for attending a view and order session within 2 weeks of the images being ready for viewing. For all orders, payment is due in full at time of order. All portrait orders are final and cannot be changed or refunded for any reason as orders are bespoke and are placed with the professional labs and into production the same day. DELIVERY OF PHYSICAL PRODUCTS Due to the unique nature of products offered, some are made overseas or parts of the product is manufactured overseas for example wood for frames. With the current Covid-19 pandemic and ware in Ukraine there are some delays occasionally with the professional labs having enough stock so there may be a delay in completing the order. Where this is communicated to Olivia, this will extended to you also. Normal turnaround is up to 4 weeks from viewing session. PROOFS/VIEW AND ORDER SESSION Images are fully edited before presenting to Client. Additional edits are carried out at the discretion of Olivia Christina, and Olivia Christina reserves the right to charge the Client for additional editing to cover time involved. ARTISTIC INPUT Olivia Christina (Photographer) shall not be liable to the Client for any failure, in whole or in part, to fulfil her obligations where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. The Client understands and accepts that the photographic coverage will be as Olivia Christina's professional expertise determines. Special requests are not binding instructions although every effort is made to comply with the Client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Olivia Christina, liability shall be limited to a full refund of all monies paid. COPYRIGHT & REPRODUCTION Copyright is retained by Olivia Christina at all times throughout the world. No image can be copied, scanned or reproduced in any form whatsoever without the prior consent of Olivia Christina. The Client may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without the written permission of Olivia Christina. Permission to reproduce a picture for personal use (not commercial) is granted to the Client by Olivia Christina only when digital negatives are purchased and paid in full by the Client to Olivia Christina. USE OF PICTURES Olivia Christina retains the right in all cases to use any pictures for the purposes of displays, advertising, portfolio, publication or promotion, of her work. RECEIPT OF PORTRAITS, WALL ART OR PRODUCTS All orders are presumed to have been received in good condition unless the Client notifies Olivia Christina in writing of any discrepancy or error within 14 days of receipt. After such time Olivia is not able to rectify any errors with the Labs as they too have the same cooling off period and terms of business. COOLING OFF PERIOD All portraits, books, albums, frames, etc. are non-refundable. Orders cannot be cancelled due to the custom nature of the products. Orders are made to the Client’s personal specification, (i.e. image number, print size, frame style, etc.), the Client does not have the right to a cooling off period. By placing an order with Olivia Christina you are committing to buy the ordered products. RETURNS POLICY Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the Client. Returns will not be considered for incorrectly ordered items or items ordered in error. DELETED IMAGES All non-purchased images are deleted 3 weeks after your view and order session or 2 months after the photography session, whichever is sooner. Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in studio or on location without express permission from Olivia Christina. Olivia Christina shall be entitled to use her judgement regarding the style and artistic input in the production of pictures. This includes but is not limited to poses, props and number of images taken. Due the willingness of subjects it may not be possible to capture all the pictures requested, or images to the client’s full expectations. In the event of uncooperative children at a session of any kind, for any reason, Olivia Christina may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for all children at all sessions. Olivia Christina (Photographer) shall not be liable to the Client for any failure, in whole or in part, to fulfil her obligations where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. The Client understands and accepts that the photographic coverage will be as Olivia Christina’ professional expertise determines. Special requests are not binding instructions although every effort is made to comply with the Client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Olivia Christina liability shall be limited to a full refund of all monies paid.

Olivia Chrisina Photography understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.oliviachristina.co.uk (“Our Site”) and services. We do not collect personal data about you unless you contact us or book a session with us. Any personal data We do collect will only be used as permitted by law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. Definitions and Interpretation In this Policy, the following terms shall have the following meanings: “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and “We/Us/Our” means Olivia Christina Photography whose main trading address is 2b High Street, Stanstead Abbotts, Ware, Herts, SG12 8AB Information About Us Our Site is owned and operated by Olivia Christina Photography whose main trading address is 2b High Street, Stanstead Abbotts, Ware, Herts, SG12 8AB. Our Data Protection Officer is Olivia Christina, and can be contacted by email at olivia@oliviachristina.co.uk, by telephone on 07555 309 363, or by post. What Does This Policy Cover? This Privacy Policy applies to your use of Our Site and our use of your Personal information. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. Your Rights As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data we hold about you (see section 8); The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9); The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9); The right to restrict (i.e. prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and Rights with respect to automated decision making and profiling. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau. What Data Do We Collect? If you send Us an email, we may collect your name, your email address, and any other information which you choose to give Us. We process your images and use a third party for storing them. How Do We Use Your Data? We will comply with Our obligations and safeguard your rights under the GDPR at all times. If you contact Us and We obtain your personal details from your email, We may use them as follows: To reply to your email; To communicate with you in regard to your Booking and/or Order. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. How and Where Do We Store Your Data? We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it. Your data will only be stored in the UK. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address). How Can You Access Your Data? You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details below in section 9. Contacting Us If you have any questions about Our Site or this Privacy Policy, please contact Us by email at olivia@oliviachristina.co.uk Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above). Changes to Our Privacy Policy We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.